Wednesday, March 27, 2013


6.  A junior executive should not be the first one to offer a business card. In the business arena, the senior executive makes the first move in offering a business card.

7. You're entering a taxi cab with an important client. You should position yourself so the client is seated passenger side on the backseat. This is important because when your client steps out of the car, he or she won't have to deal with getting out in traffic or sliding across the seat. The place of honor in the USA is the passenger side back seat whereas in Japan it’s the back seat at the driver’s side.
8. You should place your name tag on your right shoulder because during the handshake the other person’s eyes naturally follow your right arm up to your head to make eye contact, allowing time to slip another look at your name on your name tag.
9. In the business arena both men and women should stand for handshaking and all introductions. Business etiquette has become gender neutral. Women don’t have to hesitate to offer their hands first and vice versa.

10. The proper way to shake hands is to give a firm handshake with your right hand. Always stand up to shake hands and look the person in the eye.

Friday, March 22, 2013

Business Etiquette

1. When invited to business functions look to your host or hostess for directions on where to sit. Seats at the head of the table are usually given to the highest ranking members of the party or to special guests. 

2. When introducing someone, introduce the person with lesser authority to the person with higher authority, regardless of gender. The person to whom the introduction is made is mentioned first. It is also helpful to identify each person's position and provide additional information that might facilitate conversation.

3. QUESTION: Your boss, Mr. A., Vice President of Commercial Loans at your bank, enters the room where you are meeting with an important client, Ms. B. You rise and say, "Mr. A, I want to introduce Ms. B., our client from the Wick Corporation." Is your introduction correct?
ANSWER: A client is considered the important person in the business arena. You would be correct to say, "Ms. B., I want to introduce Mr. A, our Vice President of Commercial Loans. Ms. B is our client from the Wick Corporation." Remember, the most important person's name, the client is spoken first.

4. When presiding over meetings wait a few minutes past the starting time and begin when you have a majority of the participants. It's not fair to penalize those who are punctual by making them wait. If any key players come in late, you can bring them up to speed with a brief synopsis of what has already transpired.

 5. Identify yourself first when answering the phone. Ask how you can help and refer the caller to the proper person if you can't help them.