1. When invited to business functions look to your host or hostess for directions on where to sit. Seats at the head of the table are usually given to the highest ranking members of the party or to special guests.
2. When introducing someone, introduce the person with lesser authority to the person with higher authority, regardless of gender. The person to whom the introduction is made is mentioned first. It is also helpful to identify each person's position and provide additional information that might facilitate conversation.
3. QUESTION: Your boss, Mr. A., Vice President of Commercial Loans at your bank, enters the room where you are meeting with an important client, Ms. B. You rise and say, "Mr. A, I want to introduce Ms. B., our client from the Wick Corporation." Is your introduction correct?
ANSWER: A client is considered the important person in the business arena. You would be correct to say, "Ms. B., I want to introduce Mr. A, our Vice President of Commercial Loans. Ms. B is our client from the Wick Corporation." Remember, the most important person's name, the client is spoken first.
4. When presiding over meetings wait a few minutes past the starting time and begin when you have a majority of the participants. It's not fair to penalize those who are punctual by making them wait. If any key players come in late, you can bring them up to speed with a brief synopsis of what has already transpired.
5. Identify yourself first when answering the phone. Ask how you can help and refer the caller to the proper person if you can't help them.
you are invited to follow my blog
ReplyDelete